Unmatched Purity and Quality
Rich, Nuanced Taste Experience
Time-Honored Maturation Process
Find answers to our most frequently asked questions.
Orders & support
How do I make a purchase?
Making a purchase is quick and easy. Simply browse our selection of tequilas, select the desired quantity, and add them to your cart. Proceed to the checkout page, where you can provide your shipping information and choose your preferred payment method. Once your order is confirmed, we will process it promptly.
How can I check my order status?
You will receive email notifications at each stage of the fulfillment process.
How do I cancel my order?
If you wish to cancel your order, please reach out to our customer service team as soon as possible. If your order has not been processed for shipping, we will do our best to accommodate your request. However, if the order has already been shipped, we may be unable to cancel it. In such cases, you may refer to our refund policy for further assistance.
How do I know if my order is confirmed?
Once you have successfully completed your purchase, you will receive an order confirmation email containing all the details of your order. This email serves as confirmation that your order has been received and is being processed. If you do not receive a confirmation email, please check your spam or junk folder or contact our customer service team for assistance.
What payment methods do you accept?
We accept a variety of secure payment methods to ensure a seamless shopping experience. These include major credit cards, debit cards, and secure online payment platforms. During the checkout process, you will be able to select your preferred payment method and complete your purchase with confidence.
Shipping & returns
Do you offer free shipping?
Yes, we are pleased to offer free shipping on all orders within the specified regions. Please refer to our shipping policy for more details.
What is your guarantee and refund policy?
We take great pride in the quality of our products. If, for any reason, you are not completely satisfied with your purchase, please refer to our refund policy for detailed information on our return and refund process.
What if my item arrives damaged?
We understand the importance of receiving your order in perfect condition. In the unlikely event that your item arrives damaged, please contact our customer service team within 3 of delivery, and we will promptly assist you in resolving the issue.
How do I contact customer service?
Our dedicated customer service team is available to assist you with any inquiries or concerns. You can reach out to us via email at email@example.com or through our contact form on the website. We strive to respond to all inquiries within 1 business day.
Where do you ship?
We currently ship to select regions. Please refer to our shipping policy for the list of countries and regions we ship to. If your location is not listed, kindly contact our customer service team, and we will do our best to accommodate your request.
Which states do you not ship hard liquor to?
We are unable to provide direct-to-consumer shipment of hard liquor to the following states due to specific regulations: Alaska, Alabama, Delaware, Iowa, Kentucky, Massachusetts, Minnesota, Mississippi, Tennessee, and Utah. We apologize for any inconvenience caused. We recommend exploring local retailers or licensed vendors in these states.
Shipments to Pennsylvania may experience longer transit times due to the state's specific regulations. As a result, orders destined for Pennsylvania may take approximately 2 weeks to arrive. We appreciate your patience and understanding as we work within the guidelines set forth by the state authorities to ensure compliance and deliver our tequilas to you safely.
Where are your products made?
Our Lamborghini Tequilas are a product of meticulous craftsmanship at the esteemed Casa Galindo in Jalisco, Mexico. Each bottle is a testament to the rich heritage of tequila-making, infused with the innovation and elegance of Lamborghini.
Do you offer samples of your product?
We currently do not offer samples of our tequilas. Each bottle is crafted to provide a complete and immersive experience of the quality we uphold. However, we recommend attending one of our many tasting events to experience our tequila first-hand.
Can I buy your products anywhere else?
For the most authentic and secure purchasing experience, we recommend buying our products directly from our official website. While select high-end liquor stores may carry our tequila, purchasing from our website ensures you are receiving an original Lamborghini Tequila.
Is your tequila additive free?
Yes! Tequila Patrizia Lamborghini is additive-free, which means that we do not add anything to our tequila that alters the taste, smell or color.
Where can I find more information?
You can find comprehensive details about our products, our production process, and our rich history on our official website. For any specific queries or further assistance, you may reach out to our customer service team at firstname.lastname@example.org.